tw_logo_horiztw_logo_stacked

Monthly Archives: January 2019

What To Know About Your Buyers!

Here we are at Week 2 of the new year! I don’t know about you about it feels like a lot longer than that …. so many events have been taking place with new ideas and directions being presented …. It promises to be a great year. I hope you are feeling the same way!

Last week you received input on the value of leaving comments on social media posts. They can so easily open up doors for you. They also provide one way to learn about some of the more unknown aspects of your buyer's lifestyle.

This week you are receiving input on taking all that you know about your individual buyers and assigning this info to avatars that represent each of your individual buyer types! The more you can distinguish your buyer types and infuse all that you know into individualized avatars (or personas) with personalities and lifestyles that include ups and downs, fun tines and work time, personal interests, accomplishments and more … the easier it is to open up doors, create relationships, and guess what? ...sell what you offer not because of what it is, but because of what it does! What it adds to their personal selves within their lifestyles.
.
Here are some ideas on what to gather about your buyers:

  • The Obvious - age, sex, job, title/role, geo location
  • Going a Layer Deeper - family size, single, married, single parent, in-laws, type of home, i.e. house, apt, , rent or own, residential neighborhood, complex, city, rural, suburbs, private school for kids, public school, community activity, community organizations,
  • Key Attributes - sports, causes, their clients, donations, awards they have or qualify for, professional organizations,
  • Where and How do they receive their information - newspaper, social media, television, friends
  • What Is You Contribution To Their Life - a fresh perspective , an alternative viewpoint, resources to build their capabilities and skills
  • How Do You Enhance Their Life/Lifestyle– Make them happier, more informed, more creative

Gather as much as you can! It makes conversation much more unique, opens doors faster, bonds relationships in unique ways, and makes it so much easier to sell…. Well, let me say that this way … makes it easy for your buyers to ask you how they can purchase what you offer .. “How do I get that? “

You are always invited to contact me for help with this. Holiday savings are still available for my Trifecta and Strategy Training Sessions which include knowing all about your buyers and what to do with that information. Holiday savings expire on January 28th! Click Here!

Good Business is Good Communications ...
Here's to your success via online communications!
margie

Happy New Year! In 2019 Your Content & Messaging Counts!

Happy New Year  …

It is day 3 of 365 days … what have you achieved so far?  Are you keeping track of what you actually do each day?  Are you still on a break, gearing up for a Monday beginning?   Have you given any thought to what you might do differently online?  Or have you decided that what you are doing is just fine?

In short where are you as you enter 2019?   And is this different than the beginning of your 2018? Do you remember?

In the world of online marketing there have been some realizations  for 2019 that warm my heart.  Content and messaging are taking much more of a front row seat.   And as many of you know… helping you know what to say, when, where, how and to who has always been one of my priorities.  It has always puzzled me how trainings tell you to post here, use this resource, show up so many times per day, etc.  BUT stop short when it comes to helping you know  what to say and how!   And as it turns out,  now in 2019 the conclusion is that what you say is KEY.   Finally they have caught up with me.

What has been discovered is that ads, and blindly throwing “content” out there just to be seen and hoping that it sticks has not worked all that well.   If activity was generated at all, it was not productive activity.

WHAT WILL HELP YOU AND WHAT YOU NEED TO KNOW FOR 2019:
​​​​
Your online communications are key.  Your success with online activity will be how you attract and connect,  serve and support, i.e. focus on your buyers … from pre-need to post purchase.  To know what those conversations are you must get to know your buyers beyond their immediate needs but also all the elements of the lifestyle they live in that seeds the needs for your solutions.   You must bring awareness to your business,  generate interest that builds trust and  a deeper interest that leads to an agreement that delivers full satisfaction , i.e. new, repeat and referral business!​​​​​​

Here is what is being shared as thoughts & advice for 2019 from some google searched sources:

  • Too many marketers forget the importance of listening to audience members in the engagement equation. Social listening involves analyzing specific conversations, phrases, and other details on your brand’s and even competitors’ social-media pages, and it’s a growing component of competitive social strategies.
    .
  • Rather than just glancing at posts and making your best guesses, social listening allows you to identify patterns and collect meaningful interpretations of their data. Using these interpretations to your advantage can greatly benefit your marketing campaigns in the future and give you an edge over other brands that are using social to blast their message instead of engaging followers.
    .
  • Realize that consumers judge you, in part, on the basis of your content, and that they tend to stay more loyal to brands that are more consistently helpful and relevant in their content.
    .
  • Your content needs to bridge the gulf between what you want to accomplish (brand identity and authority, increased visibility, sales!) and the hopes, dreams, wants, needs, desires, fears, etc. of your prospects.
    .
  • Think sophisticated, multi-dimensional, organic storytelling.

And then what not to bring over from 2018  …

  • 2018 was a year in which so much that has been proven to be successful was passed by as people moved to new ideas and tactics. We’re not talking about the tech led “spray and pray” rampage. We’re talking about lack of understanding of the customer’s business, willingness to let automated systems build rapport with prospects instead of a salesperson, micromanagement that hinders salespersons performance, dependence on activity metrics regardless of results, lack of real selling skills training, lack of understanding on how all communication channels work together, all that kind of stuff.
    .
  • What doesn’t work –  advocating posting louder, more, every day, every minute. That leads to a situation where “time-spent” can easily overwhelm value received, and leads to burn-out and addiction.  Others have started using ghost writers to pound out content which is just generic enough to be plausible and uninteresting. Yuck.

 Are you doing any of the above?  Time to come up with some authentic content and messaging that is all about your buyers and In your delivery format, promotes and support YOU!   Time to know your buyers and everything about them and how you can match your business and your personal business brand to your content and your messaging.

Create “real life” value with your content and messaging.  Create it from thoughts that relate to why you are passionate about what your do, how you serve your clients, how you are being their hero and the joy and plus you bring to their lives.  Create all your content and messaging from that perspective!

​​Happy New Year!

Good Business is Good Communications …
Here’s to your success via online communications! 
margie